Privacy Policy

Last Updated: 26 September 2026

Gold Standard Realty (Authorised Channel Partner) ("Gold Standard Realty", "we", "us or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, process, store, share and protect personal data when you visit or use https://goldstandardrealty.in/, submit a property enquiry, request a brochure or price list, request a callback, schedule a site visit, contact us through WhatsApp, telephone or email, or otherwise interact with our services.
This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Digital Personal Data Protection Rules, 2025 ("DPDP Rules"), as and when applicable, and other applicable laws of India.

1. Data Fiduciary

Brand: Gold Standard Realty
Proprietor Name: Vanshita Singh
Website: https://goldstandardrealty.in/
Legal Entity / Data Fiduciary: Vanshita Singh, trading as "Gold Standard Realty"
Registered/Business Address: G-98, Ground Floors, South City -2 Market, Sector - 49, District - Gurugram, 122018
Email: info@goldstandardrealty.in
Phone: +91 7996191888

Gold Standard Realty, or the legal entity identified above, determines the purpose and means of processing personal data collected through this website and therefore acts as the Data Fiduciary where applicable under the DPDP Act.

2. Personal Data We Collect

Depending on how you use our website and services, we may collect:

Information You Provide

• Full name
• Mobile number
• Email address
• City/location
• Preferred property/project
• Preferred property type
• Preferred configuration
• Approximate budget
• Purchase/investment preference
• Preferred time for contact
• Site-visit requirements
• Information provided in enquiry forms
• Information provided during telephone, WhatsApp or email communication

Technical Information

When you use our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages visited
• Website interactions
• Referral source
• Date and time of access
• Cookies and similar technology information

We seek to collect only personal data reasonably necessary for the purposes described in this Policy.

3. How We Collect Personal Data

We may collect personal data when you:

• Submit an enquiry form
• Request property details
• Request a brochure
• Request pricing or availability
• Request a callback
• Book or request a site visit
• Contact us by telephone
• Contact us through WhatsApp
• Contact us by email
• Subscribe to property updates
• Respond to our advertisements
• Visit or interact with our website
• Communicate with our sales representatives
• Participate in promotional or referral activities

4. Purposes for Processing Personal Data

We may process your personal data for the following purposes:

Property Enquiries

To provide information about:

• Residential projects
• Commercial properties
• Property prices
• Availability
• Floor plans
• Brochures
• Payment plans
• Project specifications
• Launch information

Customer Communication

To:

• Respond to your enquiry
• Call you regarding your request
• Send information you have requested
• Answer questions
• Arrange site visits
• Coordinate property-related services

Lead Management

We may process your information to:

• Create and manage your enquiry
• Record enquiry status
• Coordinate with our sales team
• Manage site visits
• Maintain customer records
• Follow up on your property enquiry

Marketing

Where permitted and where the required consent or other lawful basis exists, we may send:

• New project information
• Property updates
• Offers
• Launch announcements
• Price updates
• Investment opportunities
• Promotional communications

5. Consent

Where consent is required, we will obtain it through a clear affirmative action.
Our consent mechanism may distinguish between:
Enquiry consent: permission to process information necessary to respond to your specific request.
Marketing consent: optional permission to receive future promotional communications.
Consent will be specific, informed and capable of being withdrawn.
Our privacy notice will identify the personal data being collected and the purposes for which it is processed. This reflects the notice requirements under the DPDP Rules.
Declining or withdrawing marketing consent will not affect our ability to respond to your property enquiry or provide the information or services you have requested.

6. Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal will not affect processing that was lawfully carried out before the withdrawal.
You may request withdrawal by contacting us using the details provided in this Privacy Policy.
Where withdrawal means that we can no longer provide a particular service or respond to a particular request, we may inform you of the resulting limitation.

7. Sharing Personal Data With Developers and Property Partners

As a real-estate lead-generation business, we may share relevant enquiry information with parties involved in fulfilling your property enquiry.
These may include:

• Property developers
• Project promoters
• Authorised representatives
• Channel partners
• Sales partners
• Site-visit coordinators
• Property consultants
• Service providers assisting with your enquiry

For example, if you submit an enquiry for a particular developer's project, we may share relevant information with that developer or its authorised sales representative so that your enquiry can be handled.
We will not knowingly sell your personal data as a standalone database or commodity.

8. Service Providers and Data Processors

We may use third-party service providers to operate our business and website, including providers for:

• Website hosting
• CRM and lead management
• Email
• WhatsApp/business messaging
• Telephone/telephony services
• Cloud services
• Analytics
• Advertising
• Website security
• Customer support
• Automation
• Data storage

These providers may process personal data on our behalf for specified business purposes.
Where required, we will implement appropriate contractual, technical and organisational safeguards.

9. CRM and Lead Management

Information submitted through our website may be transferred to our customer relationship management or lead-management systems.

Such systems may be used to:

• Store enquiry information
• Assign leads
• Track follow-ups
• Record site visits
• Manage communication
• Monitor enquiry status
• Improve customer service

We may retain relevant enquiry records for the period reasonably necessary for the purposes described in this Policy or as required by law.

10. Telephone, WhatsApp, SMS and Email

If you provide your mobile number or email address, we may use it to respond to your enquiry.

Depending on your enquiry and applicable consent requirements, communication may occur through:

• Telephone calls
• WhatsApp
• SMS
• Email
• Other permitted communication channels

Where required, marketing communications will be sent only in accordance with applicable consent, telecommunications and anti-spam requirements.
You may request that marketing communications stop at any time.

11. Cookies

Our website may use cookies and similar technologies.
Cookies may be used for:

Essential Functions

To operate and secure the website.

Analytics

To understand:

• Website traffic
• User behaviour
• Page performance
• Campaign performance

Advertising

Where enabled, advertising technologies may help us measure campaigns, conversions and relevant advertising activity.
You may manage cookies through your browser settings and, where applicable, the cookie-consent mechanism provided on our website.

12. Google, Meta and Advertising Technologies

We may use services and technologies provided by third parties such as:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta Pixel
• Other advertising or analytics services

These technologies may process technical and usage information according to their respective terms and privacy policies.
Where required, non-essential tracking technologies will be deployed only after obtaining appropriate consent.

13. Lead Generation and Advertising

Our website may receive visitors through online advertising platforms, search engines, social media and other marketing channels.

We may use information such as:

• Advertising source
• Campaign information
• Landing page
• Conversion information
• Website interactions

to measure campaign effectiveness and improve our marketing.
We will not intentionally use advertising data for purposes incompatible with the purpose for which it was collected.

14. Data Retention

We retain personal data only for as long as reasonably necessary for:

• Responding to your enquiry
• Providing requested services
• Managing customer relationships
• Maintaining business records
• Resolving disputes
• Preventing fraud or misuse
• Maintaining security
• Complying with legal and regulatory requirements
• Protecting our legal rights

When personal data is no longer required and there is no lawful reason for retaining it, we may delete, anonymise or securely dispose of it.

15. Data Security

We take reasonable technical and organisational measures to protect personal data against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Destruction
• Misuse
• Alteration
• Security incidents

Depending on the nature of processing, security measures may include:

• Access controls
• Authentication
• Password protection
• Encryption where appropriate
• Secure hosting
• Access restrictions
• Logging and monitoring
• Backups
• Employee controls
• Vendor security measures

The DPDP Rules prescribe reasonable security safeguards including access controls, encryption/masking or tokenisation where appropriate, monitoring/logging and contractual safeguards with Data Processors.

16. Personal Data Breaches

If we become aware of a personal-data breach, we will take reasonable steps to:

• Identify and contain the incident;
• Investigate the incident;
• Assess potential impact;
• Take reasonable measures to mitigate harm;
• Notify affected individuals where required; and
• Notify the Data Protection Board of India where required by applicable law.

We will follow the applicable breach-notification requirements and timelines under the DPDP Act and DPDP Rules.

17. Your Privacy Rights

Subject to applicable law, you may have the following rights:

Right to Access

You may request information about personal data being processed by us and related information as provided by law.

Right to Correction

You may request correction, completion or updating of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of personal data where permitted by applicable law.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent.

Right to Grievance Redressal

You may raise a grievance regarding our processing of your personal data.

Right to Nominate

Where applicable, you may nominate another individual to exercise your rights in accordance with applicable law.
These rights are provided subject to the applicable provisions and limitations of the DPDP Act.

18. How to Exercise Your Rights

You may contact us for privacy requests, including:

• Access
• Correction
• Updating
• Erasure
• Consent withdrawal
• Marketing opt-out
• Privacy complaints

Please use the contact details provided in Section 26 of this Policy.
We may request reasonable information to verify your identity before processing a request.

19. Grievance Redressal

If you have a concern regarding the processing of your personal data, please contact us first. We will establish and maintain an appropriate mechanism for receiving and addressing privacy-related grievances.
We will acknowledge grievances within 7 days of receipt and aim to resolve them within 30 days, or within such timeline as may be prescribed under the DPDP Rules.
Where applicable, you may subsequently approach the Data Protection Board of India in accordance with the DPDP Act and applicable Rules.

20. Children's Personal Data

Our website and lead-generation services are intended primarily for adults.
We do not knowingly seek personal data from children for independent property marketing purposes.
Under the DPDP Act, a child means an individual who has not completed 18 years of age. Processing children's personal data is subject to additional requirements under applicable law.
If you believe that a child has provided personal data to us improperly, please contact us.

21. International Data Processing

Some of our technology and service providers may process personal data outside India.
Where personal data is processed outside India, we will comply with applicable requirements under Indian data-protection law, including any restrictions or requirements notified by the Central Government.

22. Third-Party Websites

Our website may contain links to third-party websites, including:

• Property developers
• Real-estate platforms
• Banks
• Social-media platforms
• Service providers

We are not responsible for the privacy practices or security of third-party websites.
You should review the privacy policy of any third-party website before providing personal data.

23. Accuracy of Property and User Information

We take reasonable steps to maintain accurate information.
You should provide accurate information when submitting an enquiry.
Property prices, availability, specifications, floor plans, project timelines and other project information may change and may be subject to developer confirmation, approvals and applicable law.

24. Automated Processing

We may use automated tools for purposes such as:

• Lead routing
• Lead categorisation
• Analytics
• Campaign measurement
• Website personalisation
• Advertising optimisation

We do not intend to use automated processing to make decisions producing legal or similarly significant effects on individuals unless permitted by applicable law and appropriately disclosed.

25. Data Principal Responsibilities

When interacting with our website and exercising privacy rights, you should:

• Provide accurate information;
• Not impersonate another person;
• Not submit fraudulent information;
• Not knowingly provide false information;
• Not make fraudulent or knowingly false complaints;
• Provide authentic information when requesting correction or deletion.

These responsibilities are consistent with the duties imposed on Data Principals under the DPDP Act.

26. Contact Us

For privacy questions, data requests, consent withdrawal, marketing opt-out or grievances, contact:
Gold Standard Realty
Legal Entity:
Vanshita Singh, trading as "Gold Standard Realty"

Website:
https://goldstandardrealty.in/

Grievance Officer / Contact Person:
Harvir Singh
Email:
info@goldstandardrealty.in

Phone:
+91 7996191888

Address:
G-98, Ground Floors, South City -2 Market, Sector - 49, District - Gurugram, 122018

Subject line for privacy requests:
DPDP Privacy Request

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Changes in technology
• Changes in data-processing practices
• Changes in third-party services
• Changes in applicable laws
• Changes to the DPDP Act or DPDP Rules
• Regulatory guidance

The latest version will be published on this page with the updated "Last Updated" date.

Lead Form Privacy Notice

For forms on Gold Standard Realty (Authorised Channel Partner), we recommend displaying a short notice directly beside the submit button rather than hiding everything inside the Privacy Policy.

Required notice:
By submitting this form, you acknowledge that you have read the Privacy Policy and agree that Gold Standard Realty (Authorised Channel Partner) may process the personal data provided by you to respond to your enquiry and provide the property information or services requested. Providing marketing consent below is optional and will not affect your enquiry.
Separate optional marketing consent:
☐ I agree to receive property updates, project information, offers and promotional communications from Gold Standard Realty (Authorised Channel Partner) and relevant property/developer partners through calls, WhatsApp, SMS or email. I understand that I can withdraw my marketing consent at any time.
Button:
Submit Enquiry
The DPDP Rules specifically contemplate an easy mechanism for withdrawing consent and exercising rights, so keeping marketing consent separate makes your lead form easier to align with the framework.